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Privacy Policy
At HYKUU, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or shop at www.hykuu.in.
1. Information We Collect
When you visit our website or place an order, we may collect:
- Name, email address, and phone number.
- Billing and shipping addresses.
- Order details, payment status, and transaction information.
- Account information and customer support enquiries.
- Website usage data, including IP address, browser information, and cookies.
2. How We Use Your Information
We use your information to:
- Process orders, payments, and deliveries.
- Provide order updates, tracking details, and customer support.
- Manage returns, refunds, and warranty-related enquiries.
- Improve our website, products, and shopping experience.
- Send promotional offers and updates where permitted by law or with your consent.
- Prevent fraudulent transactions and comply with legal requirements.
3. Payment Security
Payments are processed through secure third-party payment gateway providers.
HYKUU does not directly store complete debit card, credit card, or UPI PIN details. Payment providers handle sensitive payment information according to their security practices.
4. Information Sharing
We may share necessary customer information with trusted service providers, including payment gateways, delivery partners, website service providers, and manufacturers for warranty support.
We do not sell customer personal information to third parties. Information may also be disclosed when required by law.
5. Cookies & Website Analytics
Our website uses cookies and similar technologies to support shopping cart functionality, remember preferences, analyse website traffic, and improve user experience. You can manage or disable cookies through your browser settings. Some website features may not function properly if essential cookies are disabled.
6. Data Security & Retention
We use reasonable technical and organisational security measures to protect customer information against unauthorised access, misuse, or disclosure.
Personal information is retained only as long as necessary for order processing, customer support, legal compliance, and legitimate business purposes.
7. Your Privacy Rights
You may contact HYKUU to request access to, correction of, or deletion of your personal information, or to withdraw consent where applicable.
Requests will be handled in accordance with applicable data protection laws and legal retention requirements.
You may also opt out of promotional communications at any time.
8. Third-Party Websites
Our website may contain links to external websites. HYKUU is not responsible for the privacy practices or content of third-party websites.
9. Changes to This Policy
HYKUU may update this Privacy Policy when necessary. Any changes will be published on this page with a revised update date.
10. Contact Us
For privacy-related questions, concerns, or data requests, please contact:
HYKUU Customer Support
Website: https://hykuu.in
Email: hykuu.business@gmail.com
Call / WhatsApp: +91 9500826635