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Shipping & Delivery Policy
At HYKUU, we ensure that your kitchen appliances and spare parts are carefully packed and delivered safely to your doorstep. We offer shipping across India and to selected international destinations.
1. Order Processing & Dispatch
- Orders are generally dispatched within 24 working hours after payment confirmation, subject to product availability.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once dispatched, tracking details will be shared via SMS, WhatsApp, or email.
2. Domestic Shipping (India)
Our estimated delivery timelines are:
| Location | Delivery Time |
| Tamil Nadu | 2–3 working days |
| Other South Indian States | 3–4 working days |
| North India & Other Regions | 5–7 working days |
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Charges may vary based on delivery location, product weight, and package size.
- Original shipping charges are generally non-refundable, subject to our Return & Refund Policy and applicable law.
4. International Shipping
HYKUU offers international shipping to selected countries.
- International shipping charges and estimated delivery times depend on the destination and courier service.
- Customs duties, import taxes, and clearance fees, if applicable, are the customer’s responsibility.
- Customs clearance and international courier procedures may affect delivery times.
5. Delivery & Address Information
- Customers must provide an accurate delivery address, PIN code, and active contact number.
- Address changes may not be possible once an order has been dispatched.
- Failed delivery attempts or incorrect address details may result in additional shipping charges.
- Orders containing multiple products may arrive in separate shipments.
6. Damaged or Missing Shipments
If your package arrives damaged, contains incorrect items, or has missing products, contact HYKUU within 7 days of delivery.
Please record a clear, continuous unboxing video and retain the original packaging for claim verification.
All claims will be handled according to our Return & Refund Policy and applicable consumer protection laws.
7. Contact HYKUU
For shipping, tracking, or delivery assistance:
HYKUU Customer Support
Website: https://hykuu.in
Email: hykuu.business@gmail.com
Call / WhatsApp: +91 9500826635